Pivacy Policy
Mission Statement
At Avbabs Cleaning Service, our mission is to create healthier, safer, and more uplifting spaces through eco-friendly cleaning solutions rooted in excellence, integrity, and care. We exist to serve our clients with consistency, professionalism, and a spirit of excellence; transforming every environment we touch.
Vision Statement
Our vision is to be the most trusted eco-conscious cleaning company in our region—recognized for exceptional service, innovative practices, and a commitment to improving the well-being of families, businesses, and communities. We aim to lead the industry in safe cleaning methods, customer satisfaction, and long-term professionalism.
Introduction
Avbabs Cleaning Service (“we,” “our,” “us”) is committed to respecting and protecting your privacy. This Privacy Policy explains the types of information we collect, how it is used, and the safeguards we have in place to keep it secure. By using our website or services, you agree to the terms outlined in this policy.
Information We Collect
Information You Provide to Us
We collect personal information directly from you when you request or use our cleaning services, including:
- Contact Information: Name, phone number, email, service address.
- Payment Information: Processed securely through trusted third-party processors.
- Service Details: Cleaning needs, preferences, scheduling information, and service history.
- Communication Records: Inquiries, emails, feedback, and messages.
- Special Instructions: Access instructions, property notes, or unique cleaning needs.
Information Collected Automatically
When you visit our website or submit online forms, we may automatically collect:
- IP address and device information.
- Browser type and operating system.
- Website interaction data (pages viewed, forms submitted, time spent).
This helps us understand website performance and improve user experience.
How We Use Your Information
We use your information responsibly and only for purposes related to your experience with us:
- Providing, scheduling, and delivering cleaning services.
- Communicating updates, confirmations, and appointment reminders.
- Managing payments and customer records.
- Improving customer service and operational efficiency.
- Sending optional promotions (you may opt out anytime).
- Meeting legal, business, or regulatory requirements.
Sharing Your Information
We do not sell, trade, or rent your personal information.
We may share information only under the following circumstances:
Service Delivery Partners
- Trusted employees and trained cleaning staff.
- Secure third-party providers (payment processors, scheduling software, communication tools).
Legal Compliance
We may disclose information if required to:
- Comply with legal obligations.
- Respond to subpoenas or law enforcement requests.
- Protect our rights, property, or safety.
Strict confidentiality and purpose-limitation rules apply to all shared information.
Text Message Communications
If you provide your mobile number and consent, we may send:
- Appointment reminders.
- Schedule updates.
- Service confirmations.
- Optional promotional offers.
Message and data rates may apply. You may opt out at any time by replying STOP.
Cookies and Tracking Technologies
Our website may use cookies to:
- Improve user functionality.
- Store preferences.
- Analyze website traffic.
- Enhance booking experience.
You may disable cookies in your browser settings, though some features may not function properly.
Data Security
We use reasonable and appropriate administrative, technical, and physical safeguards to protect personal data from unauthorized access, misuse, or disclosure.
While no system is completely secure, we are committed to maintaining up-to-date security practices and monitoring for potential vulnerabilities.
Data Retention
We retain your personal information only as long as necessary for:
- Providing services
- Maintaining accurate business records
- Meeting legal obligations
- Resolving disputes
When information is no longer needed, we securely delete or anonymize it
Your Rights
As a valued customer, you have the right to:
- Request access to personal information we hold.
- Request corrections or updates.
- Opt out of promotional communications.
- Request deletion when legally permissible.
To submit a request, contact us using the information at the end of this policy.
Your Rights
As a valued customer, you have the right to:
- Request access to personal information we hold.
- Request corrections or updates.
- Opt out of promotional communications.
- Request deletion when legally permissible.
To submit a request, contact us using the information at the end of this policy.
State-Specific Privacy Rights
California Residents (CCPA)
California residents may have additional rights, including:
- The right to know what personal information is collected.
- The right to request deletion.
- The right to opt out of data sharing (we do not sell personal information).
Other States
Residents of states with privacy laws (Virginia, Colorado, Connecticut, Utah, etc.) may have similar rights. Contact us to exercise your rights.
Third-Party Links
Our website or communications may include links to third-party websites or platforms. These external sites have their own privacy practices. We are not responsible for their content or policies and recommend reviewing their terms before sharing information.
Policy Updates
We may update this Privacy Policy at any time to reflect changes in:
- Legal requirements.
- Industry standards.
- Business operations.
- Technology or platforms used.
Any updates will be posted here with a revised “Last Updated” date. Continued use of our Services indicates acceptance of any changes
Contact Us
For questions or privacy-related requests, contact us at:
📧 admincs@avbabscs.com
📞 (469) 217-5655